NB Policies

GENERAL

Nigerian Breweries Plc located at No 1 Abebe Village Road, Iganmu, Lagos, Nigeria (“NB” or “we” or “us” ) is the controller of the processing of all personal data collected through this website dedicated to NB (the “Website”) and other NB channels (e.g. NB events). NB respects your privacy and is committed to keeping your Personal Data secure and managing it in accordance with our legal responsibilities under applicable data protection laws.

Please read this Privacy Policy carefully as it contains important information to help you understand our practices regarding any personal information that you give to us or that we collect otherwise in the context of the Website (“Personal Data”).

PERSONAL DATA COLLECTION AND USE

You can use the majority of our Website without being required to provide any Personal Data to us. For certain services or activities, you will need to provide Personal Data for us to be able to provide you the requested service or product or for you to participate in the activity. Requested information on the Website marked with an asterisk is mandatory. If you do not provide the requested information, we will not be able to deliver the service or product to you or you cannot participate in the activity. In addition to the information you are required to provide to us in order to participate in activities/campaigns, we collect certain information when you visit our Website.

  1. Information when you contact us: If you visit our Website and have a question or other remark, you can submit our Contact Form. You will be asked to provide your name and email address and obviously information about your request. We will only use this information to respond to your question. We will register your requests, questions, and our responses, and other actions to handle your request.

  2. Information about your visit to and use of our website: We collect certain information when you visit our Website, such as your IP address, which web pages you visit, device category, browser, and type of internet browser, clicks, and views. We use this Personal Data as it is necessary in our legitimate interests to do so to be able to promote our products and services to our consumers and website visitors, to enable us to attract more consumers, and to improve the sale of our products and services.

  3. Marketing: If you subscribe, we will send you newsletters. You can always opt-out of receiving our newsletter and you can always object to our use of your Personal Data for direct marketing purposes (for more information about how to do this, read the paragraphs below). We use this Personal Data with your consent. We will delete your Personal Data when you opt-out of receiving our newsletter.

  4. Maintenance and optimisation of our website: Your Personal Data will also be used for maintenance and analysis of our Website to solve performance issues, to improve the availability and user experience. We log all use of our Website.

  5. NB events, competitions, activations, and other similar activities: We may collect videos/images, photographs, social handles, drawings/sketches, and other similar or related personal information in line with the terms and purposes of such events, competitions, activations and similar activities.

Our use of your Personal Data for these purposes is necessary in our legitimate interests and the information will be retained for as long as is legally permissible.

BASIS FOR PROCESSING

We process your Personal Data based on the following legal bases:

∙ Consent: For marketing communications, participation in competitions, and the use of cookies (where required).

∙ Contractual necessity: To provide requested products or services.

∙ Legal obligations: To comply with applicable laws or legal processes.

∙ Legitimate interests: To improve our website, understand user preferences, and promote our services, provided that such interests do not override your rights and freedoms.

DATA SHARING

We may share personal data as follows:

∙ Heineken Group Companies: Data may be shared with other companies in the Heineken group for technical support, storage, shared IT system and responding to inquiries.

∙ Service Providers and Data Processors: Trusted third-party vendors to assist with analytics, marketing, and IT support. We ensure that such third party vendors handle your data properly under contractual obligations.

∙ Legal Obligations and Transactions: Personal data may be shared as necessary for compliance with legal obligations or in cases where NB’s assets or shares are transferred.

Transfers of personal data outside Nigeria will be subject to appropriate protections, and service providers are contractually required to maintain data confidentiality and security. We may also need to provide Personal Data to law enforcement bodies in order to comply with any legal obligation or court order.

DATA SECURITY AND RETENTION

We take technical and organizational measures to protect personal data and process it only for the minimum duration necessary. Once data is no longer needed, we securely destroy or de-identify it. We retain your Personal Data as follows:

∙ For marketing purposes: For 6 years or until you withdraw your consent or opt out of communications.

∙ For contractual purposes: for the duration of the contract and up to 6 years after its termination for legal or audit purposes.

∙ For legal compliance: as required by law or for as long as necessary to demonstrate compliance.

After these periods, we will securely delete or anonymize your data.

COOKIES

A major part of the information referred to in this Privacy Policy is collected via our use of cookies and similar techniques. Cookies are small text files containing small amounts of information which are downloaded and may be stored on your user device, e.g. your computer, smartphone or table. Techniques we use that may be similar to cookies are tracking pixels, Java scripts, tags, and web beacons. These cookies and similar techniques are sometimes necessary to remember your account settings, language and country, but also enable us to measure and analyse your behaviour on our website and for showing you personalized advertisements on our website or on third-party websites. We use cookies to enhance your experience of our website, analytics and advertising purposes. Non-essential cookies, including those for personalized advertising, require your explicit consent. For more information, please see our [Cookie Policy].

SOCIAL MEDIA

You may choose to share information on our website via social media, such as Facebook, Instagram, LinkedIn, and YouTube. This means that the information you share, with name and preferences, shall be visible to visitors of your personal pages. We advise you to carefully read the privacy policies of the social media parties as these are applicable to the processing of your Personal Data by these parties.

CHILDREN’S PRIVACY

Our website is not intended for individuals under 18 (or the applicable legal age for consuming the products in question). We do not knowingly collect data from minors.

YOUR RIGHTS TO ACCESS, RECTIFICATION, DELETION, RESTRICTION, AND DATA PORTABILITY

NB Plc collects Personal Data only for the purposes identified in this Policy and such information cannot be reused for another purpose that is incompatible with the original purpose. This Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. You may exercise any of the following rights with respect to your Personal Data with NB Plc:

You have the right to:

∙ Request for and access your personal data collected and stored by NB Plc;

∙ Object to automated decision making;

∙ Request rectification and modification of personal data kept by NB plc or processed by third parties on NB’s behalf;

∙ Request for deletion or restriction (as appropriate) of your personal data;

∙ Be informed of and entitled to provide consent prior to the processing of personal data for purposes other than that for which the personal data were collected;

∙ Request that NB plc restricts the processing of your personal data; and

∙ Request for information regarding any specific processing of your personal data.

You can exercise this right by contacting us with a data privacy request. Please note that requests that do not meet the requirements set out by applicable law or NB’s data protection policy may be requested to be re-issued or ultimately denied and that certain Personal Data may be exempt from such access, rectification and deletion requests pursuant to applicable data protection laws or other laws and regulations. Please note that you can also delete Personal Data by de-activating your user, however, we will retain Personal Data where it is legally required for us to do so.

You have the right to receive the Personal Data that you have provided to us in a structured, commonly used, and machine-readable format, and in certain circumstances, we will, at your request, transmit your Data to another controller where this is technically feasible.

RIGHT TO OBJECT

You also have a right to require us to stop processing your Personal Data, but where we have compelling legitimate grounds, we will continue processing your Personal Data. You may object to certain processing activities, including for direct marketing, and withdraw consent for processing where applicable. To submit an objection or withdraw consent, please contact us. We shall take immediate steps to remedy any violation of your rights, without prejudice to your right to seek redress under the Nigerian Data Protection Act, 2023 (NDPA) as may be amended and other applicable laws.

SECURITY MEASURES

We implement robust security measures, including encryption, access controls, and regular security audits, to protect your Personal Data against unauthorized access, loss, or misuse. Our measures are reviewed and updated regularly to align with the requirements of the Nigerian Data Protection Act and industry standards.

UPDATES

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements, with updates posted on our website or to the extent reasonably possible, will be communicated to you. We encourage you to review this Privacy Policy regularly for any changes.

CONTACT

For any questions, concerns, or requests regarding this Privacy Policy, your rights or our data protection/privacy practices, please contact our Data Protection Officer who oversees compliance data protection laws:

∙ Email: privacy.nbplc@heineken.com

∙ Phone: 08006000000

∙ Postal Address: Nigerian Breweries Plc, Iganmu House, No. 1 Abebe Village Road, Iganmu, Lagos, Nigeria.

 

INTRODUCTION

The website www.nbplc.com is made available by Nigerian Breweries Plc (hereinafter “NB“). By accessing or using this website, you agree to the applicability of these Terms and Conditions.

NB notes that these Terms and Conditions may be changed over time. Users of the website are advised to regularly read the Terms and Conditions for possible changes.

ALLOWED USE OF MATERIALS

You are permitted to browse this website and to reproduce quotes of and references to information offered by NB for that purpose on this website by way of printing, downloading to a hard disk and by distributing electronic and printed copies of such quotes and references to other people provided this is done for journalistic or non-commercial and personal purposes only. Quotes or references may not be made out of context or without including a full reference to the source material.

NB explicitly reserves the right to withdraw this permission for use in its sole discretion by publishing this on this website and/or by written notice to anyone using any materials published on this website.

CONTENT

NB PROVIDES THIS WEBSITE “AS IS, WHERE IS AND AS AVAILABLE.”

The information on the website is for general information purposes only and does not constitute advice. NB will reasonably keep the information on this website and its contents correct and up to date but does not guarantee that the website and/or the information is free of errors, defects, malware and viruses or that the website and/or information is correct, up to date and accurate.

NB SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS, DAMAGE OR COST, ARISING OUT OF YOUR USE OF THE WEBSITE (INCLUDING LIABILITY FOR DELAYS OR INACCURACIES IN THE TRANSMISSION OF INFORMATION), UNLESS SUCH DAMAGE IS A RESULT OF WILFUL MISCONDUCT OR GROSS NEGLIGENCE ON THE PART OF NB OR ITS MANAGERIAL STAFF. IN ANY EVENT, NB SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES OF ANY KIND.

DISCLAIMER REGARDING FINANCIAL INFORMATION AND INVESTMENT DECISIONS

No information on this website is intended as an invitation to invest in NB or any of its affiliate companies. This website and its contents may contain forward-looking statements with regard to the financial position and results of NB’s activities. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the forward-looking statements.

Many of these risks and uncertainties relate to factors that are beyond NB’s ability to control or estimate precisely, such as future market and economic conditions, the behavior of other market participants, the ability to successfully integrate acquired businesses and achieve anticipated synergies, costs of raw materials, interest rate and exchange rate fluctuations, changes in tax rates, changes in law, pension costs, changes in consumer preferences, the actions of government regulators and weather conditions.

These and other risk factors are detailed in NB’s publicly filed annual reports. You are cautioned not to place undue reliance on these forward-looking statements, which are only relevant as of the date of their presentation. NB does not undertake any obligation to publicly release any revisions to these forward-looking statements to reflect events or circumstances after the date of these statements. Market share estimates contained on this website are based on outside sources, such as specialized research institutes, in combination with management estimates.

LINKING TO THIS WEBSITE

 Hyperlinks may be made to this website provided these link to the main page www.nbplc.com. A hyperlink may not be set up in such a way that an internet user views this website in the frame of another website. Visiting this website by automated means e.g. by using ‘crawlers’ or ‘auto bots’ in order to systematically retrieve information therefrom or to functionally link the content of this website to another website is not allowed without the written consent of NB.

LINKED WEBSITES

Although this website may provide links to other websites, NB is not, directly or indirectly, implying any approval, association, sponsorship, endorsement or affiliation with the linked website, unless specifically stated otherwise. NB is not in any way responsible or liable for the content of such websites. Deviating usage terms and conditions apply to linked websites.

AVAILABILITY OF PRODUCTS

NB does not itself supply products or services directly to customers. Reference to any product or service on the website does not constitute an offer to sell or supply that product or service. Specific advice concerning the availability and suitability of any particular product or service should be sought from the local NB affiliate or distributor concerned.

APPLICABLE LAW AND JURISDICTION

These Terms and Conditions shall be exclusively governed by Nigerian law. If you use this website from outside Nigeria you are responsible for compliance with any and all applicable local laws. NB makes no representation that the materials contained within this website are appropriate for countries outside Nigeria.

All disputes arising in connection with these Terms and Conditions, including disputes concerning the existence and validity thereof, shall be resolved by the competent courts of Nigeria.

COPYRIGHT STATEMENT

Copyright © Nigerian Breweries Plc 2015. All rights reserved.

All copyright and other intellectual property rights in all text, images, video, sound, software, and other materials on this website are owned by NB or are included with the permission of the relevant owner.

  • Email: privacy.nbplc@heineken.com
  • Phone number: 01-271-7400, extension 1362
  • Post: Iganmu House, No 1 Abebe Village Road, Iganmu, Lagos

Nigerian Breweries Plc, located at 1 Abebe Village Road, Iganmu, Lagos, (‘NB’ or ‘we’ or ‘us’) uses cookies to give you a better online experience. In order to make full use of NB’s website (‘Website’), your computer, tablet or mobile phone will need to accept cookies. We feel that it is important that you know what cookies our Website uses and for what purposes. This will help to protect your privacy, while at the same time providing you with the best online experience.

WHAT IS A COOKIE?

Cookies are small text files containing small amounts of information that are downloaded and may be stored on your user device e.g. your computer (or other internet-enabled devices, such as a smartphone or tablet). We may use similar techniques, such as pixels, web beacons and device fingerprints. For the sake of consistency, all these techniques combined will be hereafter referred to as ‘cookies’.

This Cookie Policy provides you with information about the cookies we use and why. Our Privacy Policy sets out full details of the personal data we collect and how we may use your personal information.

COOKIES USED ON OUR WEBSITE

By entering your details in the age gate pass on our website, you give your consent to NB to place and/or read cookies. Heineken several different types of cookies: 1) functional cookies, 2) analytics cookies, and 3) advertising cookies. Some of these are session cookies which are temporary and allow us to link your actions during a browser session. Session cookies are erased when you close the browser. Other cookies are persistent cookies that remain on your device for the period of time specified in the cookie. The Website uses cookies for the following purposes:

  • Functional Cookies: Functional cookies are essential and help you navigate the website. They enhance the user-friendliness of the website for visitors. These cookies make sure that you only have to pass the age-gate once and that your basket is saved during all the steps of your checkout process. These cookies also help to support website security and basic functionality.
  • Analytics Cookies: Analytics cookies help us to understand the behaviour of our visitors and the usage of the website in an aggregated manner. For instance, we can use these cookies to gain insight into how our visitors use our website. This means we can find out what works and what doesn’t, it allows us to continuously improve the website, and measure how effective our advertising and communication is.
  • Advertising Cookies: Advertising cookies will remember your product and page preferences and in general that you visited the Website. We strive to provide you with advertisements relevant to you and your interests on other online platforms, where available on the basis of your visits and surfing behaviour on our Website and other third party websites. Based on these interests, we develop a segmented profile and then adapt the content and the advertisements on our website for various groups of customers. Third parties that set cookies via our website may also try to find out what your interests are in this way, and this information may also be used to present you with content or advertisements that appear more likely to be of interest to you on other, non-NB websites. In this case, the information about your current website visit may be combined with information from previous visits to websites other than ours. These advertising cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertisements.

Even if no advertising cookies are used, please note that you will be provided with advertisements on our site; however, these advertisements will not be tailored to your interests. These advertisements can, for instance, be modified according to the content of the website. You can compare this type of content-related Internet advertisement with advertising on television. If, say, you are watching a cookery programme on TV, you will often see an advertisement about cooking products during the advert breaks while this programme is on.

Third-party social networks (e.g. Facebook, YouTube, Twitter, Linked In) may also place cookies. This enables you to share the content of the Website on social networks. These third parties may use cookies for their own purposes. NB has no influence over how these social media networks make use of your data. For more information regarding the cookies set by the social media networks please refer to their own privacy and cookie policies.

COOKIE OVERVIEW

Below is the list of the cookies used on the Website of Nigerian Breweries Plc:

NamePersistencyDescriptionSource
TimezoneexpiresWebsite country timezone cookienbplc.com
nbplc_cookieexpiresWebsite session cookienbplc.com
CpsessionexpiresControl panel session cookienbplc.com

Analytical Cookies

NamePersistencyDescriptionSource
None   


Advertising Cookies

NamePersistencyDescriptionSource
None   

CONCLUDING REMARKS

We will keep this Cookie Policy under review and make updates from time to time. Any changes to this Cookie Policy will be posted on our Website page and to the extent reasonably possible, will be communicated to you. You can consult this web page for the latest version.

If you have any further questions and/or comments, please contact us via Email: privacy.nbplc@heineken.com or call: 01-271-7400, extension 1362 with a data privacy request.